A laptop studey
Greetings! I’m Mark Micheau, manager of research and translation services at www.sterlingcreations.ca. Today, I have an article to share with you; one that hits close to home. All about laptop reliability and I hope you find it interesting.
I wish you a great day.
Mac fans are often quick to claim superior performance from their Apple
laptops, but a study from a warranty supplier in the US has ranked the
reliability of their hardware fourth behind Asus, Toshiba and Sony.
The reliability study, conducted by SquareTrade, was based on 30,000
individual laptop units covered by its in-house warranty plans.
Nine brands, represented by a minimum of 1000 units each, were ranked in the
report, which revealed that laptops from Toshiba and Sony were nearly 40 per
cent more reliable than those from HP, which came last.
“In terms of brands, Asus and Toshiba stood out as the most reliable
manufacturers; while Acer, Gateway and HP had failure rates significantly
higher than the average,” the report said.
The study also found that one-third of all laptops would fail within three
years, a rate that it says exceeds that of most other consumer electronics
“Given that the typical laptop endures more use and abuse than nearly any
other consumer electronic device (with the possible exception of cell
phones), it is not surprising to see such high failure rates,”
Although fewer than 5 per cent of the laptops surveyed failed in the first
year, 8 per cent more failed in subsequent years, with two-thirds of the
reported failure rate from hardware malfunctions and the remainder reported
as accidental damage.
Netbooks costing less than $400 also fared badly, with 5.8 per cent
reporting a malfunction over a one-year period. Excluding failures from
accidents, they were also 20 per cent more likely to fail than entry level
“Given the high failure rates of laptops and sizeable difference in
reliability by brand, reliability should be a concern for consumers shopping
around for the best holiday deals,” the SquareTrade report said.
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