Greetings all and I’m Christian Robicheau at the Sterling Creations desk.
Well, time to wave good bye to September and now it’s time for October to drift lazily in.
Fall is here and it’s probably when we start to think of the upcoming holiday season.
Today I am pleased to share our president’s weekly editorial with you and for this week Donna J. Jodhan zooms in on the Rogers Communications identity.
Tell us what you think! Who or what is the real Rogers?
Enjoy your weekend now.

Is This the Real Rogers?
by Donna J. Jodhan

It always gives me great pleasure when an unhappy circumstance turns into a happy ending and this is exactly what happened in this instance.

To summarize: I sent an email to the designated email address for complaints to Rogers communications. In it I requested to be put in touch with someone with regard to some of their website’s inadequacies and the apparent failure to meet the Worldwide Consortium’s accessibility guidelines.
I also requested that my bill be sent to me in an alternate format that I could read independently with my screen reader.

About two weeks later I received an email from the president’s office inviting me to either email or call them and I called them.
We had a very useful discussion re the issues that I raised and in addition I also raised the issue of how 2 of Rogers Communications technicians handled the conversion of my cable tv to their Ignite platform.

I told the president’s rep that with the first visit, one of my tv outlets failed to work and with the second visit the technician was sloppy and reckless. He did not put back my dresser and he left bits and pieces of cable tie on my carpet causing me to step on it and bruise the bottom of my foot. In not putting back my dresser it caused me to bang into the dresser because as a vision impaired person I did not know how much he had moved the dresser. Then he damaged the sound bar to my tv causing it to stop working.

She listened attentively and reimbursed me for the cost of the new sound bar and promised to look further into this matter.
I came away from this call feeling sure that she would do as she promised.

For whereas I am still not happy with how the Rogers Communications technicians handled my visits I am satisfied that I received appropriate engagement and communication. I can only say that if one is not happy re how customer service is rendered, they need to speak up in a courteous and professional manner. Companies really need to work harder to train their technicians in the rudiments of proper customer service and on the other side of the picture consumers also need to do their part.

Just my two cents for today.

To learn more about me as an award winning sight loss coach and advocate visit www.donnajodhan.com

Important notice from Donna J. Jodhan
If you’re looking for a quick and easy way to share news and or info about yourself or about others, then please read on!
Donna J. Jodhan can help you reach a rapidly growing list of over 12,000 readers and listeners and counting!
All you need to do is to give a listen to her monthly shows and if you like what you hear then here’s how it works!
For the very affordable price of $5, Donna will feature your info and news on 2 of her monthly shows.
Once on the Ask Donna show and once on the Dining with Donna show.
Both of these monthly shows run weekly
This means that your info will be featured twice for the month.
No more having to worry about posting to Facebook!
You’ll be able to engage with ready made readers and listeners!
Your payment of $5 will be prorated as a monthly payment.
So you can either pay monthly, or you can pay as you go.
Just send your info or news to donna at askdonnaonblindlife@gmail.com
No more than 150 words.
Donna will then post your info or news as soon as you remit payment to her at paypal@donnajodhan.com
To give a listen visit
https://www.donnajodhan.com/askdonna
and https://www.donnajodhan.com/dwd
Take advantage of this very quick and easy way to reach a ready made audience!

Is this the real Rogers?

It always gives me great pleasure when an unhappy circumstance turns into a happy ending and this is exactly what happened in this instance.

To summarize: I sent an email to the designated email address for complaints to Rogers communications. In it I requested to be put in touch with someone with regard to some of their website’s inadequacies and the apparent failure to meet the Worldwide Consortium’s accessibility guidelines.
I also requested that my bill be sent to me in an alternate format that I could read independently with my screen reader.

About two weeks later I received an email from the president’s office inviting me to either email or call them and I called them.
We had a very useful discussion re the issues that I raised and in addition I also raised the issue of how 2 of Rogers Communications technicians handled the conversion of my cable tv to their Ignite platform.

I told the president’s rep that with the first visit, one of my tv outlets failed to work and with the second visit the technician was sloppy and reckless. He did not put back my dresser and he left bits and pieces of cable tie on my carpet causing me to step on it and bruise the bottom of my foot. In not putting back my dresser it caused me to bang into the dresser because as a vision impaired person I did not know how much he had moved the dresser. Then he damaged the sound bar to my tv causing it to stop working.

She listened attentively and reimbursed me for the cost of the new sound bar and promised to look further into this matter.
I came away from this call feeling sure that she would do as she promised.

For whereas I am still not happy with how the Rogers Communications technicians handled my visits I am satisfied that I received appropriate engagement and communication. I can only say that if one is not happy re how customer service is rendered, they need to speak up in a courteous and professional manner. Companies really need to work harder to train their technicians in the rudiments of proper customer service and on the other side of the picture consumers also need to do their part.

Just my two cents for today.
Image = a photo of a bunch of neglected/derelict communications equipment,

To learn more about me as an award winning sight loss coach and advocate visit www.donnajodhan.com

Important notice from Donna J. Jodhan
If you’re looking for a quick and easy way to share news and or info about yourself or about others, then please read on!
Donna J. Jodhan can help you reach a rapidly growing list of over 12,000 readers and listeners and counting!
All you need to do is to give a listen to her monthly shows and if you like what you hear then here’s how it works!
For the very affordable price of $5, Donna will feature your info and news on 2 of her monthly shows.
Once on the Ask Donna show and once on the Dining with Donna show.
Both of these monthly shows run weekly
This means that your info will be featured twice for the month.
No more having to worry about posting to Facebook!
You’ll be able to engage with ready made readers and listeners!
Your payment of $5 will be prorated as a monthly payment.
So you can either pay monthly, or you can pay as you go.
Just send your info or news to donna at askdonnaonblindlife@gmail.com
No more than 150 words.
Donna will then post your info or news as soon as you remit payment to her at paypal@donnajodhan.com
To give a listen visit
https://www.donnajodhan.com/askdonna
and https://www.donnajodhan.com/dwd
Take advantage of this very quick and easy way to reach a ready made audience!

September 2023

A bit of this and a bit of that from Donna’s did you know diary

Award winning sight loss coach, author and advocate

Important notice from Donna J. Jodhan

If you’re looking for a quick and easy way to share news and or info about yourself or about others, then please read on!

Donna J. Jodhan can help you reach a rapidly growing list of over 12,000 readers and listeners and counting!

All you need to do is to give a listen to her monthly shows and if you like what you hear then here’s how it works!

For the very affordable price of $25, Donna will feature your info and news on 2 of her monthly shows.

Once on the Ask Donna show and once on the Dining with Donna show.

Both of these monthly shows run weekly

This means that your info will be featured twice for the month.

No more having to worry about posting to Facebook!

You’ll be able to engage with ready made readers and listeners!

Your payment of $25 will be prorated as a monthly payment.

So you can either pay monthly, or you can pay as you go.

Just send your info or news to donna at askdonnaonblindlife@gmail.com

No more than 150 words.

Donna will then post your info or news as soon as you remit payment to her at paypal@donnajodhan.com

To give a listen visit

https://www.donnajodhan.com/askdonna

and https://www.donnajodhan.com/dwd

Take advantage of this very quick and easy way to reach a ready made audience!

To subscribe to my Youtube channel visit

https://donnajodhan.com/youtube.

Welcome to my Donna’s did you know diary for this month and pleased to share the following with you.

Here’s what I learned for this month.

• Often wondered why so many restaurants close on Mondays?

Well, they do this so as to clean up, refresh, and restock after the weekend.

• How about siesta times in France and Spain?

In France it is from about 1 pm to 3 pm and in Spain?

From about 1 pm to 4 pm.

• 3) Treating bee stings and wasp stings?

Lightly coat your stings with a bit of vinegar.

• What is the difference between mock tails and cock tails?

Mock tails are non alcoholic while cock tails are alcoholic.

• Looking for ways to drastically reduce your roaming charges?

In the UK and in Europe, the preferred method is What’s App.

In North America they also use Facetime if the communication is from iPhone to iPhone.

Of course, there are other apps to check out.

• What is the difference between a password and a pass code?

The password is used to access emails and documents.

The pass code is used to access one’s I device and contains 4 numbers.

• What is the difference between a river boat and a cruise ship?

The river boat is much smaller and holds less than 200 passengers.

There are only about 3 floors.

The cruise ship is much larger and holds many more passengers.

• And what’s this about the benefits of dates?

Indeed, dates appear to be very good for you.

They contain lots of nutrients and the ingestion of at least 2 dates can help to quench your appetite for more food!

O my gosh and September has now left summer behind and has now slipped into fall.
Time for us to welcome fall, and to remember this year’s summer!
Please take a moment to read our president’s editorial for this week where Donna J. Jodhan talks about how to make things work!
I’m Scott Savoy wishing everyone a great September weekend

Making Things Work
by Donna J. Jodhan

I am not sure if we have fully realized that the only way for anything to work is for us to get behind the team building strategy. Yes! Stop complaining and groaning! Stop the fault finding and the pessimism!

Instead, we need to find solutions and not create problems. We need to engage more and communicate more! Whenever someone tells me that something was not done right my response is to invite them to join me in finding and coming up with a solution.

Too much of the time the complainer finds an anemic excuse such as they do not have time or that they have too much on their plate! Not good enough!

I say to any naysayer; if you are unable to put a foot forward to help then please be quiet! The only way to make things work is for us all to start rowing in the same direction! No more faltering and fumbling! No more backward glances! It’s straight ahead and eyes forward!

Just my two cents for today.
Image = An illustration depicts the word TEAMBUILDING under which are 6 icons which read Team Spirit, Inspiration, Goals, Competence, Support and Motivation.

To learn more about me as an award winning sight loss coach and advocate visit www.donnajodhan.com

Important notice from Donna J. Jodhan
If you’re looking for a quick and easy way to share news and or info about yourself or about others, then please read on!
Donna J. Jodhan can help you reach a rapidly growing list of over 12,000 readers and listeners and counting!
All you need to do is to give a listen to her monthly shows and if you like what you hear then here’s how it works!
For the very affordable price of $5, Donna will feature your info and news on 2 of her monthly shows.
Once on the Ask Donna show and once on the Dining with Donna show.
Both of these monthly shows run weekly
This means that your info will be featured twice for the month.
No more having to worry about posting to Facebook!
You’ll be able to engage with ready made readers and listeners!
Your payment of $5 will be prorated as a monthly payment.
So you can either pay monthly, or you can pay as you go.
Just send your info or news to donna at askdonnaonblindlife@gmail.com
No more than 150 words.
Donna will then post your info or news as soon as you remit payment to her at paypal@donnajodhan.com
To give a listen visit
https://www.donnajodhan.com/askdonna
and https://www.donnajodhan.com/dwd
Take advantage of this very quick and easy way to reach a ready made audience!

Hey everyone and I’m Christian Robicheau at the Sterling Creations desk and hopefully September is being nice to everyone thus far.
Today I am pleased to share our president’s weekly editorial with you and for this week Donna J. Jodhan muses about what it may be like after the dustt settles.
Give us your feedback now!
Enjoy your weekend.

When the Dust Settles
By Donna J. Jodhan

I often wonder if the dust will really settle? What can we really expect to look forward to? And if it does settle then what could we expect to find?

There are so many unknown and moving variables. So many unpredictable to consider and most of all; for whereas we would love to believe in those polls recent trends have clearly shown us that polls cannot be relied upon to help us predict let alone manage our futures.

The world continues to reel from so many events. Many are our of our own making but on the other hand many are nature’s way of telling us how unhappy she is with us! We continue to either intentionally ignore obvious warning signs or maybe we are just too caught up in our own selfish selves to take note.

My humble opinion is that yes; there are strategies that we can deploy to help us to better understand how to manage our lives and our futures when the dust does finally settle.
However, until we become more open to thinking of others more and less of ourselves it will be extremely difficult for us to deal with a world if/when the dust does finally settle.

Just my two cents for today

To learn more about me as an award winning sight loss coach and advocate visit www.donnajodhan.com

Important notice from Donna J. Jodhan
If you’re looking for a quick and easy way to share news and or info about yourself or about others, then please read on!
Donna J. Jodhan can help you reach a rapidly growing list of over 12,000 readers and listeners and counting!
All you need to do is to give a listen to her monthly shows and if you like what you hear then here’s how it works!
For the very affordable price of $5, Donna will feature your info and news on 2 of her monthly shows.
Once on the Ask Donna show and once on the Dining with Donna show.
Both of these monthly shows run weekly
This means that your info will be featured twice for the month.
No more having to worry about posting to Facebook!
You’ll be able to engage with ready made readers and listeners!
Your payment of $5 will be prorated as a monthly payment.
So you can either pay monthly, or you can pay as you go.
Just send your info or news to donna at askdonnaonblindlife@gmail.com
No more than 150 words.
Donna will then post your info or news as soon as you remit payment to her at paypal@donnajodhan.com
To give a listen visit
https://www.donnajodhan.com/askdonna
and https://www.donnajodhan.com/dwd
Take advantage of this very quick and easy way to reach a ready made audience!

Greetings! I’m Scott Savoy at the Sterling Creations desk and I hope that everyone is now getting ready for a summer slip into fall!
This cannot be helped so let’s just embrace it eh!
Today I am pleased to share our president’s weekly editorial with you and for this week Donna J. Jodhan focuses on a need for more accessible mobile apps.
This is a very insightful read.
Enjoy your weekend now!

More Accessible Apps Needed
by Donna J. Jodhan

We are living in a world where it is becoming the order of the day for us to be using more apps to conduct both our personal and professional business. All well and good but I would like to submit my own personal appeal to developers, designers, and influencers.
I know that this is the sobering reality and it will only be a matter of time before the app becomes king of the mountain.

In order to ensure that as many consumers and customers are able to use these magical apps, we need to ensure that they are made accessible, navigable, and usable to all. There should not be any halfway effort here. If they are inaccessible, unnavigable or unusable, then they need to be made as stated above.

Developers need to be more mindful of the needs of customers and consumers and designers need to become more aware of the needs of their customers and consumers. Influencers such as Apple and other app developers and marketers need to employ users and testers with lived experience to ensure that the apps that they offer to the market are indeed as stated above.

Companies such as Apple need to work with third parties to start bridging the accessible app divide. I am not blaming anyone here nor am I pointing any fingers. This is simply my personal appeal to all stakeholders out there.
So please! Let us work with third parties and all other stakeholders to change the present landscape.

Just my two cents for today.

To learn more about me as an award winning sight loss coach and advocate visit www.donnajodhan.com

Important notice from Donna J. Jodhan
If you’re looking for a quick and easy way to share news and or info about yourself or about others, then please read on!
Donna J. Jodhan can help you reach a rapidly growing list of over 12,000 readers and listeners and counting!
All you need to do is to give a listen to her monthly shows and if you like what you hear then here’s how it works!
For the very affordable price of $5, Donna will feature your info and news on 2 of her monthly shows.
Once on the Ask Donna show and once on the Dining with Donna show.
Both of these monthly shows run weekly
This means that your info will be featured twice for the month.
No more having to worry about posting to Facebook!
You’ll be able to engage with ready made readers and listeners!
Your payment of $5 will be prorated as a monthly payment.
So you can either pay monthly, or you can pay as you go.
Just send your info or news to donna at askdonnaonblindlife@gmail.com
No more than 150 words.
Donna will then post your info or news as soon as you remit payment to her at paypal@donnajodhan.com
To give a listen visit
https://www.donnajodhan.com/askdonna
and https://www.donnajodhan.com/dwd
Take advantage of this very quick and easy way to reach a ready made audience!

Hey there and I’m Christian Robicheau welcoming you to the first weekend of September and the last holiday weekend of the summer.
Ah yes! It has been a nice long summer on the whole and I hope that everyone has enjoyed it all.
Today I am pleased to share our president’s latest editorial with you and for this week Donna J. Jodhan talks about laughter as a natural remedy for helping to get you over those down moments.
Give this one a read!
Happy weekend everyone!

Could Laughter Be the Answer?
by Donna J. Jodhan

This is probably one of the most burning questions of the day! And my response to this is a definite yes!
We need more laughter in our lives! We need to be smiling more, hoping more, thinking more positively, and doing more to ensure that we and our kids can look forward to waking up to more sunshine and laughter!

We need to leave the negative thoughts behind because they can only serve to bring us down instead of bringing us up!

I know, I know! There is so much unhappiness in our world today and we are probably the cause of most of it. But what if we were to turn this around and start looking at more positivity? Like bring more laughter into our lives.

Just my two cents for today.

To learn more about me as an award winning sight loss coach and advocate visit www.donnajodhan.com

Important notice from Donna J. Jodhan
If you’re looking for a quick and easy way to share news and or info about yourself or about others, then please read on!
Donna J. Jodhan can help you reach a rapidly growing list of over 12,000 readers and listeners and counting!
All you need to do is to give a listen to her monthly shows and if you like what you hear then here’s how it works!
For the very affordable price of $5, Donna will feature your info and news on 2 of her monthly shows.
Once on the Ask Donna show and once on the Dining with Donna show.
Both of these monthly shows run weekly
This means that your info will be featured twice for the month.
No more having to worry about posting to Facebook!
You’ll be able to engage with ready made readers and listeners!
Your payment of $5 will be prorated as a monthly payment.
So you can either pay monthly, or you can pay as you go.
Just send your info or news to donna at askdonnaonblindlife@gmail.com
No more than 150 words.
Donna will then post your info or news as soon as you remit payment to her at paypal@donnajodhan.com
To give a listen visit
https://www.donnajodhan.com/askdonna
and https://www.donnajodhan.com/dwd
Take advantage of this very quick and easy way to reach a ready made audience!