One size does not fit all

When it comes to how companies and entities view the needs and requirements of persons with disabilities, this is the concept that we need to pay very close attention to.

It appears that too many of these believe that when they provide solutions for one group of persons with disabilities, it can also address the needs of other groups of persons with disabilities.  In the normal scheme of things, this concept could work in that if you provide a certain solution for blind and vision impaired persons, it  could also benefit seniors.

However, in too many cases, it does not work and here is an example.  The Greater Toronto Airport Authority recently gloated over the fact that they now offer accessible check in kiosks to meet the needs of persons with disabilities.  Not quite so!  And why not?  Because they somehow failed or forgot to include accommodations for blind and vision impaired travelers.  As it stands today; there is no way that a blind or vision impaired person could independently do their own check in.

There are also so many circumstances when both agencies for the blind and others provide products and services for persons with vision impairments but then they fail to understand that what helps persons with partial vision cannot help persons with no vision.  There are other examples but I’ll leave it here for now.

Just my two cents for today.

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