With the holiday season upon us; I think that it is time for us to pay some close attention to those courier companies whenever we need to have things delivered to us.
If we choose to go the online shopping route then it is more than likely that a courier company will be delivering your parcels to you or on your behalf. Or it may turn out that regular postal services will do it for you.
Of course, there are good companies and then there are bad companies; and this is not just limited to courier service companies. However, it would help for you to get some hints so here goes.
I personally have had good experiences with Fedex and UPS. These two companies are committed to delivery on time and they are at your door when they say that they will be. However, I cannot say the same for DHL.
Unfortunately, DHL is probably one of the worst courier companies when it comes to delivering on time. They do not deliver on time. Their drivers never seem to be able to keep their story straight when it comes to excuses/reasons for not showing up.
They often claim that they showed up at your door but in essence they do not. They do not leave any notices and then they claim that there is no buzz number for them to press when in truth all that they need to do is to use one’s last name to obtain the buzz number.
Their drivers never seem to be able to tell the same story more than once. Their stories change by the minute and then customer service can’t even seem to follow your instructions.
They tell you that they will be at your door between 10 am and 6 pm but guess what? They never come and they never have the decency to notify you.
In short; don’t use DHL for your holiday parcels. This company needs to take a long hard look at how they do business!
Just my two cents for today.