Each month I will be responding to a question chosen from a pool of some of the most commonly asked ones that I have been asked over the years and continue to be asked.
Before you say no or turn thumbs down on these suggestions; consider these thoughts.
You can definitely increase your revenue and reduce both your internal and external costs and here’s how.
Take it from me! I have been an accessibility awareness consultant and advisor since 1998 and I continue to help companies to increase their revenues, reduce their costs, and reach hidden consumer markets!
This month, I’d like to answer the following question:
Making a Shopping Trip More Accessible
This is the month when we all take time to plan and execute shopping trips and it is a time when we should put some extra effort in to planning shopping trips that accessible for our seniors and for persons with a disability.
With this in mind, I have some valueable tips to share and hopefully it can help to increase both your customer base and your revenues.
- Time to advertise a business to offer shopping trips for seniors and persons with disabilities.
- Employ and train staff in the rudiments of how to communicate with, interact with, and cater to the needs of those as stated above.
- Take the time to determine what seniors in your area are most wanting to shop for.
- Do the same determination for shoppers with special needs.
- It may be better to split these 2 groups into separate ventures.
- Think of offering end to end services; from pick up at home to drop off at home.
- Be mindful of how much time your trips will last as both seniors and persons with special needs can only spend a certain length of time in malls before they grow tired.
- Be sure to include bathroom breaks and eating breaks.
This should be a good start and have fun as you engage in this.
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