Month: April 2026

World-Renowned Advocate Donna J. Jodhan Talks About When Old Habits Die Hard

Published April 23, 2026 by Donna Jodhan

Ah yes and is it time already to say so long to April? I’m Christian Robicheau at the Sterling Creations desk and today I am…

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Internationally-Known Advocate Donna J. Jodhan Talks About Analysing A Handshake

Two business professionals in dark suits shake hands outdoors in a modern city setting, surrounded by tall glass and steel buildings with green trees at their bases, under a bright blue sky.

Internationally-Known Advocate Donna J. Jodhan Talks About Analysing A Handshake

Published April 16, 2026 by Donna Jodhan

Greetings everyone and I’m Scott Savoy at the Sterling Creations desk. Well, April is just humming along and today I am pleased to share our…

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World-Renowned Advocate Donna J. Jodhan Happy To Share When Customer Service Shines

A close-up of a person in a dark suit standing behind a reception counter pressing a silver service bell, with a blurred office or hotel lobby background. Overlaid graphics read 'CUSTOMER REVIEWS' with a checklist-style rating display showing five filled gold stars on the top row and progressively fewer outlined stars below, alongside empty checkboxes, suggesting review options. On the right side, a large green circle with a simple smiling face icon represents positive customer satisfaction and feedback.

World-Renowned Advocate Donna J. Jodhan Happy To Share When Customer Service Shines

Published April 10, 2026 by Donna Jodhan

When Customer Service Shines Yes, there are definitely moments when customer service truly shines. Too often today, patrons, diners, and consumers simply hope to receive…

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World-Renowned Advocate Donna J. Jodhan Asks How Accessible Is Service Ontario

Published April 2, 2026 by Donna Jodhan

Hey everyone and welcome to April. I hope that wherever you are, spring is here. Today I am pleased to share our president’s editorial with…

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