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For February 2016:


On the whole and I must say that bills have become more accessible to those who have difficulty reading the regular bill. It may not be as difficult as you may think to make your bills more accessible to your customers.

Here are some tips to get you going.

  1. You can format your bills using larger fonts.
  2. Ensure that you use fonts that are easy to read.
  3. Use colors that are easy to distinguish. That is, that foreground and background are easy to decipher. There is nothing worse than not being able to distinguish text on a page because the color of the text is close to the color of the page.
  4. Make sure that the headings on the page stand out clearly.
  5. Provide bills in large print.
  6. Provide bills also in electronic format; PDF, Word, and Txt formats.
  7. Make sure that your PDF formats have been generated using accessible content.
  8. Make sure that pages of your bill are not overly cluttered and that there is just enough white space between sections.

This should be enough to get you started.

I'm Donna J. Jodhan your free lance writer and roving reporter wishing you a terrific day.
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