Welcome to the jolly month of June and I’m Christian Robicheau at the
Sterling Creations business desk.
We hope that everyone is having a nice weekend despite the continuing lock
Today, I am pleased to share our president’s weekly editorial with you and
for this week, Donna J. Jodhan focuses her attention on online banking.
Read more about how she believes that seniors and persons with disabilities
are being left out or forgotten.
Have a pleasant weekend.
The challenges of online banking
By Donna J. Jodhan
It is my respectful opinion that when it comes to online banking, there are
definitely two sides to this picture.
On the one side, we have the banks strongly encouraging their customers to
take advantage of online banking because it enables customers to do their
banking business more quickly from the comfort of their homes. In addition,
it gives banks the opportunity to lessen the load on their branches and to
expand their services. All well and good but here comes the other side.
First, online banking facilities are still very far away from presenting
customers with disabilities with websites that are navigable and usable, and
as a result this group of customers are unable to independently carry out
their banking business and because of this they would need to depend on
sighted assistance. This is a direct infringement on the right to
independence, confidentiality, and privacy.
Second, many seniors are not comfortable using online banking because they
do not feel technically able to go online.
Third, there are many persons who do not own a credit card because their are
unable to afford to have a credit card and would need to visit the branch to
pay their bills.
Fourth, believe it or not; there are many who carry out purchases with cash
so an online banking alternative would not be possible.
Fifth, then there are those who either cannot afford to own a computer or
they do not have adequate Internet services in their area.
These are the plethora of customers who are being shut out because of online
banking and I can only make a plea for banks to come up with some sort of
alternative to meet their needs.
Just my two cents for today.
I’m Donna J. Jodhan wishing you a terrific day and safe weekend.
To reach me, please send an email to firstname.lastname@example.org.
Here is a complete list of where you can view Donna’s blogs and editorials.
Donna Jodhan! Advocating accessibility for all
Weekly features on how to increase your success with your business ventures
Weekly articles and editorials on issues about accessibility
Learn more about Author Donna Jodhan and her campaign against bullying at
Now you can enjoy Donna’s detective DJ crime crushers Series by visiting
You can follow me on twitter @accessibleworld
and chat with me on Skype at habsfan0526.
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