Imagine

Just something for you to consider.
imagine: You’ve just entered your office on what may well be the most
hectic, stressful day of your life. Suddenly you realize all of your
reference books, piles of paper-work and notes are covered with little
bumps. In fact, you discover there is not one single printed word to be
found. Every scrap of information necessary to do your job, is now in
Braille.

Imagine: you rush back out of your office, wildly looking about, peering
into offices, staring over the shoulders of clerks. Everybody is calmly
doing their job, using Braille. Mysteriously they have learned the
language overnight. Only you, it seems, were overlooked. For some
unknown reason, you are permanently and totally Braille challenged.

Imagine: you dash for the door hoping the rest of the world has not gone
mad. It has. In the elevator, you’re not sure which button to press for
the lobby. Someone has to help you. They stare at you as if you are
stupid. Pausing at the news stand, you are unable to tell one magazine
from another. You can’t stand it, you need to go home and collect your
thoughts. But at the bus stop, there’s no way of telling which coach is
yours. You back away, not wanting anyone to know, and you decide you’ll
call a cab. Of course, you only brought bus fare and lunch money, not
nearly enough for the taxi. Remembering your bank card, you pull it out
as you run back into the lobby. There, at the access machine, you stop
short. The card has turned to Braille, and so have all of the
instructions on the machine. You’ll have to call home and ask for help.
Funny, you never paid much attention to the telephone dial and now, in
your growing state of confusion, you don’t recall which number goes
where. You are so alone, so frightened, you actually begin to weep.

Imagine: you have always seen yourself as a leader, a visionary, a
problem-solver. You will not run from this challenge. You shall succeed.
You have a large mortgage. Once you have recovered from the great shock,
you begin looking for ways to survive.

Imagine: you have finally made arrangements, through your employer, to
hire a Braille reader, a process so complex and painful you plan to
patent it and use it to torture Terrorists. Now you sit in your chair
going quietly mad listening to the drone of your reader’s voice, taking
hours of time to cover what you once scanned in minutes, while others
whip about you efficiently communicating among themselves via
Braille-FAX and E-B-mail. You begin to feel the “ice” in isolation.

Imagine: you learn you are not alone. You are a member of a very small
minority of Braille-Challenged people. There is, in fact, a Brailleless
Culture; a history far too long and complex to discuss here. So, you
become a member of the, Brailleless Association of America. (BAA) At the
BAA meetings you find out about a number of small companies
manufacturing adaptive equipment which enables Brailleless persons to
access all of the Braille computers, FAX machines, Braille scanners and
Braillers.

The expense is far more than you can afford, so you seek assistance from
your employer. Your request is turned down. There are no requirements
that your employer accommodate your disability.

Imagine: BAA, along with many other disability groups, battle in
Congress for the passage of a Bill, guaranteeing you equal treatment
under the Law. The bill passes and, despite subtle messages from your
fiscal officer, money is, “found” for your accommodation. After
considerable time and effort, the technician from the Department of
Services for the Brailleless, has you on-line. Now you are able to scan
Braille text and convert the little dots into letters, and through a
very complex process, the Braille display on your computer is
transformed into print. Finally, you are again up to speed, being your
old efficient self, feeling good about your work.

Imagine: you are humming and smiling and cranking along in high gear.
Suddenly, a message flashes on your screen and drives terror through
your heart. New breakthroughs in technology have produced equipment so
superior to the ancient junk–at least four years old– presently in
use, that your organization is upgrading the entire communications
system.

The BAA, technicians have already informed you that your adaptive
equipment is not compatible with it. You go to the, “Powers-That-Be” in
your organization, and request a meeting to discuss this concern. You
are told that your fears are groundless. You will not be forgotten.
Following this meeting A rumor goes around hinting that you are trying
to sabotage the new system, and your associates begin to whisper behind
your back. They want the new system. It’s far superior, more compact,
ten times faster, and it’s cool looking. They are sick of your “whining
and constant complaining”. You feel the “ice” settling in again.

Imagine: you have been forgotten. The new system is in place. Everybody
loves it. You’ve been told not to worry, someone will be around to do
what is necessary to put you back on-line. The “someone” they had in
mind is the same technician who told you the system would not work.
Despite your concerns, no one bothered to investigate before the
equipment was installed. Once again you sit, going quietly mad while
your reader plows line by line through the piles of Braille.

Imagine: you know you are close to losing your mind or your
job–probably both. You must find other employment, but you do not want
your associates to know you are finally beaten. You try to figure out a
way to do a quiet job search when all information is only accessible in
Braille.

One day you hear that your State has developed a central information
center, called a, “kiosk”. These information centers are being set up in
easily accessible locations. The plan is for these kiosks to make
government information and services available quickly and conveniently,
to the public. Sort of a “one stop shopping center”. You learn that
lists of job openings are among the many services offered. This is
perfect. This is exactly what you need. you discover your town recently
placed a kiosk in the Mall. You go there on Saturday afternoon. There it
stands, costing the tax payers hundreds of thousands of dollars to
create, but well worth it. In its ultimate form, the kiosks will bring
virtually all State services right into your local neighborhood. You are
thrilled as you step up to the controls. An automated voice welcomes you
and brags about the wonders of this system. Breathlessly, you wait for
your instructions… Then, the Braille display appears.

Imagine: they are dragging you away, shrieking at the top of your voice.
Onlookers are amazed. They do not know how you managed to rip the iron
bench from the floor of the Mall. None of them dared to try to stop you
as you swung it over your head, again and again, smashing the kiosk into
pieces of broken plastic, glass and twisted metal. None of them
understand why you kept screaming the same words over and over.

“I pay taxes, too! I pay taxes, too! I pay taxes, too!…….”

Posted in Uncategorized | Leave a comment

Do not give up little girls!

Greetings! I’m Scott Savoy and ah yes! December is here and bring on the
happy holiday season!
Today, I am delighted to share our president’s weekly editorial with you and
for this week Donna J. Jodhan has a message for all little girls!
We wish you a great December weekend!

+++++++++++++++

Do not give up little girls!
By Donna J. Jodhan

I know! So many little girls around the world were desperately hoping that
Hillary Clinton would be the next President of the United States but alas!
It was not to be and I guess that a safe and political response would be to
say that maybe and just maybe it was not meant to be this time around.

This does not mean to say that our little girls should just give up. No,
not at all! This is the beauty of dreaming for what it is worth. Sometimes
dreams do not come true first time around but when they do they are
cherished and keepers for life.

MRS Clinton dreamed and she almost realized it but now it will be someone’s
turn to try again in the future and you know what? This time around that
dream would probably come true when we least expect it!

There is absolutely nothing wrong in aspiring to reach the top! Yes indeed!
Had MRS Clinton won then she would have become the most powerful lady on
Earth! President of the most powerful country in the world!

So little girls! Keep on dreaming! Do not give up hope! Follow your
dreams and aspirations and one day sooner than later you’ll realize them!
And before you know it? You would have shattered a very high glass ceiling!
Just my thoughts for today.

To reach me, please send an email to info@sterlingcreations.ca and I would
be delighted to send you an electronic copy of our latest newsletter. Or
you can view all of our newsletters at
http://www.sterlingcreations.ca/newsletter.html

Here is a complete list of where you can view Donna’s blogs and editorials.
Donna Jodhan! Advocating accessibility for all
http://www.donnajodhan.blogspot.com
Weekly features on how to increase your success with your business ventures
http://www.sterlingcreations.com/businessdesk.htm
Weekly articles and editorials on issues about accessibility
http://www.sterlingcreations.ca/blog
Learn more about Author Donna Jodhan and her campaign against bullying at
www.jodhanmysterybook.club
Now you can enjoy Donna’s detective DJ crime crushers Series by visiting
http://www.donnajodhan.com

And now her weekly podcast at www.takeanother5.com.
From recipes to apps, and from 5 minutes mysteries to tips for entrepreneurs
and alerts on the latest scams
Available for download from iTunes and Google music play.

You can follow me on twitter @accessibleworld
and chat with me on Skype at habsfan0526.
Like us on Facebook at www.facebook.com/authordonnajodhan

Posted in Uncategorized | Leave a comment

Meet the Degrees Pro – Accurate

Are you looking for a product or service that can help to make life easier
for you or a family
member or friend? Or maybe you are looking for a story to help motivate a
family member or friend who is struggling to deal with their loss of vision?
Not sure where to look?
Well, we have a nifty piece of info to share with you this week.
Enjoy!
The Sterling Creations team
Follow us on Twitter @accessibleworld
and check out our weekly podcast at www.takeanother5.com
Available for download from iTunes and Google play musiic.
Take another 5 brings you recipes, tips on technology, mystery moment, for
the entrepreneur, and scam alerts.

+++++++++++++++

Meet the Degrees Pro – Accurate Weather app
(Paid; free version available)

From the App Store:
Degrees is a simple and intuitive weather app with information provided from
NOAA and Environment Canada. Our clean and simple design allows you to
quickly view all your favourite locations on a single screen. For detailed
information, just tap a location and you’re presented with current
conditions, forecast details, and even weather alerts. While viewing
details, you can quickly view the radar map and alert details from the
convenient slide-down menu.

Be sure to stay up-to-date with our advanced push notification system.
Whether you want the current temperature on you badge, or the latest alerts
for any location, Degrees has you covered.

Read the iOS App Directory entry for Degrees Pro
http://www.applevis.com/apps/ios/weather/degrees-pro-%E2%80%93-accurate-weather
Download Degrees Pro from the App Store
https://itunes.apple.com/us/app/degrees-pro-accurate-weather/id430737738?mt=8&ign-mpt=uo%3D8&uo=8&at=11l4LS

Posted in Uncategorized | Leave a comment

I believe

Hi there and at this time of the year we would like to share with you.
Happy December!
I Believe

I believe- that our background and circumstances may have influenced who we
are, but we are responsible for who we become.

I believe- that no matter how good a friend is, they’re going to hurt you
every once in a while and you must forgive them for that.

I believe- that just because someone doesn’t love you the way you want them
to, it doesn’t mean they don’t love you with all they have.

I believe- that true friendship continues to grow, even over the longest
distance. Same goes for true love.

I believe- that it’s taking me a long time to become the person I want to
be.

I believe- that you can keep going, long after you can’t.

I believe- that we are responsible for what we do, no matter how we feel.

I believe- that either you control your attitude or it controls you.

I believe- that heroes are the people who do what has to be done when it
needs to be done, regardless of the consequences.

I believe- that money is a lousy way of keeping score.

I believe- that my best friend and I can do anything or nothing and have the
best time.

I believe- that sometimes the people you expect to kick you when you’re
down, will be the ones to help you get back up.

I believe- that sometimes when I’m angry I have the right to be angry, but
that doesn’t give me the right to be cruel.

I believe- that maturity has more to do with what types of experiences
you’ve had and what you’ve learned from them and less to do with how many
birthdays you’ve celebrated.

I believe- that it isn’t always enough to be forgiven by others. Sometimes
you have to learn to forgive yourself.

I believe- that no matter how bad your heart is broken, the world doesn’t
stop for your grief.

I believe- that just because two people argue, it doesn’t mean they don’t
love each other And just because they don’t argue, it doesn’t mean they do.

I believe- that you shouldn’t be so eager to find out a secret. It could
change your life forever.

I believe- that two people can look at the exact same thing and see
something totally different.

I believe- that your life can be changed in a matter of hours by people who
don’t even know you.

I believe- that even when you think you have no more to give, when a friend
cries out to you, you will find the strength to help.

I believe- that credentials on the wall do not make you a decent human
being.

I believe- that the people you care about most in life are taken from you
too soon.

I believe- that you should always leave loved ones with loving words. It may
be the last time you see them.

_____

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Does entrepreneurship have an age limit?

Hi there! I am pleased to bring you two weekly features:
In the end zone with the entrepreneur and
Scam Alerts.
You can listen to these two features plus more by visiting and downloading
my weekly podcast at www.takeanother5.com as well as going to iTunes.
Enjoy!
Donna J. Jodhan

In the end zone with the entrepreneur
Does entrepreneurship have an age limit?

You may be quite surprised to hear the answer to this often asked question.
And the answer is!

No! It does not!
Anyone can become an entrepreneur and engage in entrepreneurship.
From the kid who is six years old
To the one 80 years and over.

The six year old child sets up a lemonade stand – that’s entrepreneurship.
The teenager delivers newspapers – that’s entrepreneurship.
The stay at home mom has a day care in her house – that’s entrepreneurship.
The working dad fixes bicycles in his sparetime – that’s entrepreneurship.
The working mom caters in her sparetime – that’s entrepreneurship.
The retiree does copyright work for companies – that’s entrepreneurship.
The granny decorates wedding cakes – that’s entrepreneurship.

+++++++++++++++

A scam alert
The one who shows up at your door advertising their cleaning services

What these scammers are counting on is that you are probably very desperate
to find someone to provide you with cleaning services because you are just a
bit too busy to clean for yourself. You are a busy person at home and at
work and this is what these types of scammers are counting on when you open
the door to them.

They come with flyers in hand.
They tell you how they can clean your home for a reasonable rate.
They offer all kinds of great services to clean your home from top to
bottom.

Anything from floors to carpets, and from windows to ceiling, and every room
in the house. They even clean cabinets and cupboards.

They even often to do it at any hour of day, at your convenience, and they
promise fast and thorough services.

Ignore them and shut the door on them.

What happens if you do not ignore them choosing instead to allow them to
come into your home?
Well! Sooner than later you may experience some sort of burglary or some
sort of break in. It is their chance to case your home as they say and to
plan how to break in when you are probably not around.
They are probably not even afraid to confront you face to face when they are
ready.

Until next week then!
I’m Donna J. Jodhan

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The Gift of love

Happy December everyone and I’m Christian Robicheau; assistant editor at
http://www.sterlingcreations.ca.
Today, I am pleased to share our president’s weekly editorial with you and
for this week and appropriately so, Donna J. Jodhan talks about her gift of
love.
I hope you enjoy this very special editorial.
Happy shopping to everyone!

+++++++++++++++

The gift of love
By Donna J. Jodhan

I often wonder for me personally, what sort of gift would I want to leave to
my loved ones if I had a choice? Or rather I should be asking to whom would
I want to leave my gift?

To my loved ones, to some worthy organizations, to whom? It does not take
me very long to make up my mind and my gift would be left to the kids now
and forever.

To all the kids I know and those who I am yet to know! To those who are
here and those who will be joining us in the future! I believe that the
best gift that I can leave you is the gift of love. One where I will lead
by example! To share, teach, and hope and dream for you!

I will share all of my life’s experiences with you. I will teach you how to
keep on fighting the good fight! I will show you how to stand up for
yourself but to do it in the proper way! I will help you to understand that
being a bully does not help! It’s all about being able to and knowing how
to use two very important words to open doors and windows.

These words are thanks and please. Trust me when I tell you that these two
words are very powerful ones and used in the right way they are the keys to
your success and to a wonderful future.

This is my gift of love to you! I hope you enjoy it well and use it
accordingly.

I’m Donna J. Jodhan wishing you a terrific day and weekend.

To reach me, please send an email to info@sterlingcreations.ca and I would
be delighted to send you an electronic copy of our latest newsletter. Or
you can view all of our newsletters at
http://www.sterlingcreations.ca/newsletter.html

Here is a complete list of where you can view Donna’s blogs and editorials.
Donna Jodhan! Advocating accessibility for all
http://www.donnajodhan.blogspot.com
Weekly features on how to increase your success with your business ventures
http://www.sterlingcreations.com/businessdesk.htm
Weekly articles and editorials on issues about accessibility
http://www.sterlingcreations.ca/blog
Learn more about Author Donna Jodhan and her campaign against bullying at
www.jodhanmysterybook.club
Now you can enjoy Donna’s detective DJ crime crushers Series by visiting
http://www.donnajodhan.com

And now her weekly podcast at www.takeanother5.com.
From recipes to apps, and from 5 minutes mysteries to tips for entrepreneurs
and alerts on the latest scams
Available for download from iTunes and Google music play.

You can follow me on twitter @accessibleworld
and chat with me on Skype at habsfan0526.
Like us on Facebook at www.facebook.com/authordonnajodhan

Posted in Uncategorized | Leave a comment

Meet Blindfold Solitaire

Are you looking for a product or service that can help to make life easier
for you or a family
member or friend? Or maybe you are looking for a story to help motivate a
family member or friend who is struggling to deal with their loss of vision?
Not sure where to look?
Well, we have a nifty piece of info to share with you this week.
Enjoy!
The Sterling Creations team
Follow us on Twitter @accessibleworld
and check out our weekly podcast at www.takeanother5.com
Available for download from iTunes and Google play musiic.
Take another 5 brings you recipes, tips on technology, mystery moment, for
the entrepreneur, and scam alerts.

+++++++++++++++

Meet Blindfold Solitaire
And it’s Free!

and who says that you can’t play this game on an i device? That’s right!
We now encourage you to read on!

From the App Store:
Blindfold Solitaire is a fully accessible Solitaire card game for both
sighted and visually impaired people, designed for rapid audio play.

Blindfold Solitaire includes Klondike 3, the typical game of solitaire where
you build all four suits from ace to king in separate piles, and 28 cards
are dealt into seven piles on the tableau, where the first pile contains 1
card, the second pile has two cards with only the top card showing, the
third pile has 3 cards with only the top card showing and so on. Each time
you draw from the deck, you get 3 more cards.

Read the AppleVis iOS App Directory entry for Blindfold Solitaire
http://www.applevis.com/apps/ios/games/blindfold-solitaire
Download Blindfold Solitaire from the App Store
https://itunes.apple.com/us/app/blindfold-solitaire/id949649793?mt=8&ign-mpt=uo%3D8&uo=8&at=11l4LS

Posted in Uncategorized | Leave a comment

What are some of the types of entrepreneurship?

Hi there! I am pleased to bring you two weekly features:
In the end zone with the entrepreneur and
Scam Alerts.
You can listen to these two features plus more by visiting and downloading
my weekly podcast at www.takeanother5.com as well as going to iTunes.
Enjoy!
Donna J. Jodhan

In the end zone with the entrepreneur
What are some of the types of entrepreneurship?

1. fulltime –
It is a full time job for you and you are not employed at any other job. It
is your only focus.

It is your only employment and this means that you are not working for
anyone else.

It is your only source of income and this means that you are not earning
income from any other type of source except for your investments.

2. part time –
This type of entrepreneurship means that you are involved in an
entrepreneurship venture in addition to your full time job.

Part time entrepreneurship means that you devote a certain number of hours
per week to your entrepreneurship.

Part time entrepreneurship can also mean that you carry out your
entrepreneurship at a specific time of the day or on weekends or during your
vacation.

3. sideline
This type of entrepreneurship is in addition to your full time job.
It could be viewed more as a hobby or Whenever there is a demand or request
for you to provide some sort of product or service.

+++++++++++++++

A scam alert
A phone call asking you to verify your credit card details.

This is probably one of the most common types of phone scams and no one can
never be reminded too many times as it is so very easy to believe these
types of requests.

The one thing to remember is that these types of phone calls usually come in
the form of voice recordings. You will probably never receive this type of
call with a live person at the other end.

Here are some facts for you to keep in mind.
You are told that your credit rating needs to be updated.
You are presented with a list of options to choose from.
You are asked to verify the type of credit card that you presently own.
You are asked to give your credit card number either by entering it using
your phone’s keypad or by speaking it.
You are asked to give the 3 digit security code at the back of the card
either by entering it on your phone’s keypad or by speaking it.
You are asked for your date of birth and given the choice of either entering
it on your phone’s keypad or by speaking it.

Do not respond to this!
Hang up immediately.

What happens if you fall into this trap and provide information that is
being requested?
Well! Much sooner than later your credit card will be hijacked and before
you know it someone will be using it to make unauthorized purchases.

Until next week then!
I’m Donna J. Jodhan

Posted in Uncategorized | Leave a comment

How long can we be around for our kids?

Hey there! I’m Scott Savoy; managingeditor at
http://www.sterlingcreations.ca and I cannot believe that we are at the end
of November. Ah yes! Santa is definitely here; he is everywhere and it’s
time to welcome him!
For today, I am delighted to share our president’s weekly editorial with you
and for this week Donna J. Jodhan asks a very important question and we need
to ponder this particular one and to think carefully before we respond.
I urge you to read on.
Enjoy your weekend.

+++++++++++++++

How long can we be around for our kids?
By Donna J. Jodhan

There used to be a time when we could easily say that in many cases and even
at the best of times, we would probably succeed our kids in death. Then for
the most part we could qualify this by saying that this would be due to such
things as the natural progression of the aging process.

That was then and this is now and a whole lot has changed at least since the
turn of the century for us to wonder out loud how long can we be around for
our kids? There is a very troubling trend going on these days and it seems
to be growing rapidly and it is this:

Our kids seem to be succeeding us in death and it is not just due to such
things as illnesses and diseases, but you can put the blame on other reasons
such as wars, terrorism, and crime.

Maybe I should rephrase my question to read like this: How long can our
kids be around for us? Our sons and daughters are dying much too young
these days. They do not seem to be afraid to die! They often jump in head
first and leap before they look!

They do not seem to be afraid to face adversity. They march to their own
drums and they do it with their hearts as opposed to their heads. They
think nothing of violence and violent crime. In short, they are probably
their own worst enemy.

Just my two cents for today.

I’m Donna J. Jodhan wishing you a terrific day and weekend.

To reach me, please send an email to info@sterlingcreations.ca and I would
be delighted to send you an electronic copy of our latest newsletter. Or
you can view all of our newsletters at
http://www.sterlingcreations.ca/newsletter.html

Here is a complete list of where you can view Donna’s blogs and editorials.
Donna Jodhan! Advocating accessibility for all
http://www.donnajodhan.blogspot.com
Weekly features on how to increase your success with your business ventures
http://www.sterlingcreations.com/businessdesk.htm
Weekly articles and editorials on issues about accessibility
http://www.sterlingcreations.ca/blog
Learn more about Author Donna Jodhan and her campaign against bullying at
www.jodhanmysterybook.club
Now you can enjoy Donna’s detective DJ crime crushers Series by visiting
http://www.donnajodhan.com

And now her weekly podcast at www.takeanother5.com.
From recipes to apps, and from 5 minutes mysteries to tips for entrepreneurs
and alerts on the latest scams
Available for download from iTunes and Google music play.

You can follow me on twitter @accessibleworld
and chat with me on Skype at habsfan0526.
Like us on Facebook at www.facebook.com/authordonnajodhan

Posted in Uncategorized | Leave a comment

Holiday Shopping at Best Buy and QVC

Just in time for Black Friday and a very happy Thanksgiving to everyone!
From us here at Sterling Creations

A Dan Thompson contribution
Holiday Shopping at Best Buy and QVC
Author: Janet Ingber
Access World, AFB
With the holidays rapidly approaching, it’s time to “shop ’til you drop.”
The good news is you can do this from the comfort of your home instead of
dealing with crowds, unhelpful store
personnel, and out-of-stock items.
This article will look at ways to shop with two major retailers, Best Buy
and QVC. No matter which online retailer you use, make sure the webQVC |
Online Shopping from Anywhere |
Official Sitesite is legitimate. It is much safer to shop with major
retailers rather than unfamiliar ones.
Whether shopping on a website or via a mobile app it is important to be
familiar with your screen reader’s navigation commands. For example, all
sites have at least one search form.
It is often easier to move through a results page by headings than reading
every line. Since websites are constantly changing, there might be changes
from when this article was
written to the time you try it out.
Best Buy
http://www.bestbuy.com/
Best Buy is a retailer that sells everything from charging cables to
refrigerators. In addition to physical stores, they have a website, an app,
and a customer service phone number.
Best Buy Website
The
Best Buy site
has a search form consisting of an edit box and a Search button. This is a
good way to find items if you have a good idea of what you wish to purchase.
Once the
form is executed, results can be found by using headings navigation. In this
case, I entered “Apple Watch Band” into the edit box and activated the
Search button. Results were found
with headings navigation. The first part of the search results was a list of
filters for my search including whether I wanted a band for the 38mm or 42mm
version, type of band, color of
band, and price. Search criteria could be narrowed by selecting the
appropriate check boxes. Below the filtering criteria were all the results,
in this case over 300.
By using the various filters, the list of products that met my criteria was
narrowed to three items. Each time a filter check box was activated, the
page refreshed. Near the top of the
new page were links to go to the search results or go back to adding
filters. This is a very useful feature. Each result gave a brief description
of the item, customer rating, price, and
an “Add to Cart” button. Activating the link for the item will bring up a
more detailed description. Depending on the item, there might be additional
information about it. For example,
the product page for the Milanese Loop Apple Watch band has additional
information about the wrist size it will fit. The first heading on the page
is where the product information
begins, so it can be located quickly using a screen reader’s heading
command.
Another way to shop is through the Products pop-up link. There are many
categories including Audio, Computers & Tablets, Wearable Technology, and an
option to shop by brand.
There is another pop-up link labeled “Deals” that includes information on
the Deal of the Day, Hottest Deals, and the Weekly Ad.
When the cart page is loaded, the cart information can be located with a
headings command. Use the Arrow keys or any other navigation method to
review the contents of the cart.
Just below the Cart heading is a button to Continue Shopping. The checkout
button is below the cart information and information about what other
customers bought who also
purchased this item. On the next page, activate the Checkout button. On the
following page, choose “Continue as Guest” unless you already have a Best
Buy account. Because the
checkout form has proper labels, the checkout process is straightforward.
Review all entered information carefully before you submit an order.
Getting Help
This is where Best Buy is severely lacking. Customer service (888-BEST-Buy
or 888-237-8289) cannot assist with purchases over the phone. There is a
Chat link on the website, but
unfortunately, the representative said the same thing?they could not help
with a purchase. It was suggested that I go to my local store.
Conclusion
If you do not have difficulty with the Best Buy website and are able to make
a purchase without assistance from Best Buy, or if you have access to
sighted assistance, then this
website is a viable option. Otherwise, you may wish to find another
retailer. Personally, I am disturbed by the lack of customer support.
Best Buy iOS App
At the bottom of the
Best Buy app’s
homescreen are five tabs: Home, Products, Stores, Card, and More. The Home
screen has a search form and many unlabeled buttons. The
Products tab includes the search form, a list of several popular products,
and a wide variety of categories similar to those on the website. The Stores
tab has a list of the stores
nearby and the Cart tab shows what is in your cart. The More tab has options
including Order Status, Rewards, and Best Buy credit card.
Under the product tab, activating the Wearable Technology link brought up a
list of options including Apple Watch, Smart Sports Equipment, and
Headphones. Selecting Headphones
brought up a new list of categories including Beats and Bose. There were
also options for specific styles of headphones such as Gaming and Sports.
I selected Bose. On the next page was information including price,
description of the headphones, and customer ratings. There is an “Add to
Cart” button near the bottom of the
listing. If an item is added to the cart, there is verification that the
item has been added. There is an option to continue shopping and an option
to check out.
When the Check Out button is activated, the new page has buttons for Check
Out, Visa Checkout, and an option to sign into your account. The next page
has an option to Continue
as Guest. Filling in the necessary information was difficult as there was a
lot of other text on the screen. Some of this was related to the checkout
process, for example information
about shipping options, but other text was not related.
Conclusion
This app can be used if you can navigate a lot of clutter during the
checkout procedure. Remember, Best Buy’s live customer service is
practically nonexistent when it comes to
getting assistance for placing an order.
QVC (Quality, Value, Convenience)
QVC | Online Shopping from Anywhere | Official Site
http://www.qvc.com/
QVC is a cable television shopping channel. It sells a very large variety of
products including women’s clothing, jewelry, cookware, and electronics.
There are many ways to shop at
QVC, including using its telephone customer service, watching the channel,
using the website, and using the QVC iOS app.
QVC Website
The QVC website has category links including Fashion, For the Home, Pro
Football Fan Shop, and Health & Fitness. There is also a search form
consisting of an edit box and a “Go”
button. Search results can be located by using headings navigation. I used
the Search form to find a silver bracelet. The first option in my search was
to use filters to narrow results.
Filters are presented as links and included Best Sellers, Great Gifts, and
New Arrivals. There were also filters for specific brands. More than one
filter can be applied. The headings
hot key will bring you back to filters each time the page refreshes. The
Headings hot key can be used to find results.
Each result had the name of the item, the item number, a brief description,
and the price. I selected a silver snake chain bracelet and activated the
link for it.
With the headings hot key I quickly found my bracelet. There were radio
buttons to choose size. There were other options including Post to Twitter
and Like on Facebook. In addition,
there were options to read customer reviews. With the forms hot key, the
size, quantity, and “Add to Cart” button were easily located.
When the next page loaded, all information could be read with arrow keys.
Information included an option to remove the item, and the total for the
product with shipping and tax. There
was a link to check out. The next page had an option to create a QVC
account. The sign-up form was accessible.
Getting Help
QVC has excellent customer service at 800-367-9444. Live representatives can
place an order for you, make product suggestions, and even describe the
product. Another option is
to use their automated ordering at 800-345-1212. If you are watching QVC,
you can also speak to an order entry representative at 800-345-1515.
iOS App
The QVC iOS app has five tabs at the bottom of the screen: Home, Shop, QVC
TV, Cart, and More. The Home and Shop tabs have a search form at the top of
the page. The Home
tab has links to Specials, Item On Air, Items Recently on Air, and QVC’s
Today Special Value.
The Shop tab has links like on the QVC website. I activated the “Holiday
Gift Guide” and on the next page, I chose “Gifts for Her.”
On the next page was a list of gifts for women ranging from clothing to a
computer. Each option had the name of the item and price. I selected a
sweater. On the next page was the
item number at the top and options to play a video featuring the product and
an option to get product information. Below were options to choose color and
size. Next were reviews and
options to Add to Cart and Call to Purchase. Product information was clearly
displayed.
Unfortunately, the show stopper here is that the Shopping Cart is not
accessible. With sighted assistance, I learned that the item I put in my
cart was there along with an option to
check out. This information was not accessible with VoiceOver.
The More tab has information such as Order Status, Program Guide, and Manage
Reminders.
Conclusion
The first part of the shopping experience with the QVC app works well, but
the inaccessibility of the cart is very disappointing. Fortunately, you can
call QVC to order the item from
within the app.
The Bottom Line
QVC has some definite advantages over Best Buy. First, the hosts and product
representatives who present the items on-air provide complete product
information, descriptions,
demonstrations, pricing details, and payment options. QVC’s website is
completely accessible but the app does have some serious access issues as
you move to the actual check-
out process. QVC’s excellent live customer service in some ways offers a
work around, but it in no way excuses the lack of accessibility of its app.
The Best Buy website and app provide an accessible shopping experience but
if you have difficulty making a purchase Best Buy customer service cannot
provide assistance. This is
the largest issue with the Best Buy shopping experience. Personally, I have
used QVC for many years, and it has always been extremely helpful. Best Buy
would do well to invest in
improving its customer support for its online and app customers.
Nonetheless, both sell great products that would make excellent gifts for
people on your holiday shopping list.
If you choose to use either of these retailers, or any retailor for that
matter, and you encounter accessibility challenges in the shopping or
purchasing processes, I encourage you to
speak up and let them know about the accessibility issue.
Happy shopping, and happy holidays!

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