Ask an Expert

1325–75; Middle English (adj.) < Latin expertus, past participle of experīrī to try, experience

Every day we live with the need to communicate. We need to rise above simple translation and see the meaning, when we build a website we need to include everyone (not just the sighted) and when we travel we are faced with challenging physical barriers. I know what it's like and think I have the depth and resources to help others make the right decisions.

Each month I will be responding to a question, chosen from a pool of some of the most commonly asked ones that I have been asked over the years and continue to be asked. A complete archive of "Ask an Expert" articles can be found here.

This month, I'd like to answer the following question:

How to make spas more accessible

Before you say no or turn thumbs down on these suggestions; consider these thoughts.

You can definitely increase your revenue and reduce both your internal and external costs and here's how.

With more and more retirees, seniors, and persons with special needs making use of the services of spas, it may be a great time for us to give you some of our tips so here goes.

  1. Make sure that your facilities are easy to navigate. That is, not too many steps if you can accomplish this.
  2. More ramps.
  3. Signs on doors that easy to read and identify.
  4. Wider doorways to accommodate walkers and wheelchairs.
  5. Counters and surface areas that are easier to reach.
  6. Dining rooms with wider aisles between tables.
  7. Well trained staff that can confidently and easily communicate with persons with special needs.

This should be a good start but this list is by no means complete.

Good luck!