Ask an Expert

1325–75; Middle English (adj.) < Latin expertus, past participle of experīrī to try, experience

Hello everyone:

Each month I will be responding to a question, chosen from a pool of some of the most commonly asked ones that I have been asked over the years and continue to be asked. A complete archive of "Ask an Expert" articles can be found here.

Donna Jodhan, a woman with short dark hair and glasses, sits at a table with a laptop in front of her.

This month, I'd like to answer the following question:

Making cleaning services more accessible

Before you say no or turn thumbs down on these suggestions; consider these thoughts.

You can definitely increase your revenue and reduce both your internal and external costs and here's how.

Take it from me! I have been an accessibility awareness consultant and advisor since 1998 and I continue to help companies to increase their revenues, reduce their costs, and reach hidden consumer markets!

Now as a sight loss coach I am helping consumers with sight loss to become more aware of their environment and their requirements and this is helping companies to have a better understanding of how they need to plan and execute their initiatives.

So what do I mean by making cleaning services more accessible?

Well, it all has to do with explaining to your customer/client how you can provide them with great cleaning services.

And as we continue to deal with Covid lurking a step behind us, it is even more important to think of expanding your cleaning services to meet the needs of these types of clients.

  • For those who are stuck at home and who do not have the time to clean their homes especially now so with Covid in the neighbourhood.
  • For seniors who now need additional assistance to ensure that their homes are properly sanitized to meet the Covid pandemic.
  • For the customer with a disability who now needs assistance to ensure that their homes are properly sanitized as well.
  • For the busy professional who is short on time and who is worried that their homes are a bit short on being clean enough to keep Covid away.

These are important points for you to ponder and to put into your business plans if you are thinking of making your cleaning services more accessible.

To contact me please send an email to!
I'm Donna J. Jodhan (sight loss coach and accessibility advisor)